What are the carrier requirements for pets?

  • Service animals:

    • Do not need to be transported in a carrier or crate when traveling in the cabin with the passenger.

  • Pets traveling in the cabin:

    • Must be transported in a soft-sided carrier

    • Maximum dimensions: 18” L × 11” W × 11” H (45 cm × 27 cm × 27 cm)

    • Must be ventilated on at least three sides (preferably four), with most ventilation on the upper portion of the carrier

  • Dogs traveling in the hold:

    • Must be transported in a hard-sided, IATA-compliant crate/kennel

    • Maximum dimensions: 35” L × 24” W × 25” H (91 cm × 61 cm × 66 cm)

All pets must be able to stand, sit, turn around, and lie down comfortably in their carrier or crate.