What inflight assistance is available?
Individual Safety Briefings
Onboard guests may receive an individual safety briefing to make sure they are properly advised of safety procedures. These individual briefings can include an explanation of where and when to exit. We may also inquire as to the most appropriate way we can be of assistance.
Cabin Crew will offer assistance to semi-ambulatory guests getting to/from the seat during boarding and/or disembarkation, and to/from the onboard lavatory. They may assist with loading and retrieving carry-on items and other assistive devices stowed on board the aircraft. The cabin crew will also assist with meal preparation such as opening packages and identifying items. Cabin Crew cannot assist with any medical services, assistance inside the lavatory, or with actual feeding.