How do passengers request special assistance?

At BermudAir, we ensure our guests are as comfortable as possible when flying with us. We will do our best to accommodate your needs. 

While Booking

Guests needing assistance will be able to indicate this request during the booking process, both online at www.flybermudair.com, or with a travel agent. Please note wheelchairs will be checked and stored free of charge.

If you have questions or need assistance before booking travel, please email us at customerservice@flybermudair.com, or call 1 (441) 543 9200.

At the Airport 

When you arrive at the airport, let one of our ground staff know you need assistance, including if you'll need assistance from curbside. We provide support through the airport and onto the aircraft.  

Boarding the Plane 

We provide pre-boarding support for guests who need extra time or assistance before general boarding. Guests travelling with their own mobility aids such as wheelchairs, are welcome. Note items such as wheelchairs, will be checked planeside, free of charge. The checked item can be retrieved planeside upon arrival.

General Information

Each airport facility can be found below: 

L.F. Wade International Airport BDA
Westchester County Airport‚ New York HPN
Boston Logan International Airport BOS
Fort Lauderdale-Hollywood International Airport FLL
Baltimore/Washington International Thurgood Marshall Airport BWI
Orlando International Airport MCO
Toronto Pearson Airport YYZ
Halifax Stanfield International Airport YHZ
Bradley International Airport BDL
Charleston International Airport CHS
Raleigh-Durham International Airport RDU